Nothing is charged. Cancel from Settings, Billing and the card is never used.
If Rapport did not send a single note in your first paid month because of something on our side (the schedule shows “failed” with a reason that is ours, not your mailbox), email rob@fusiondataco.com and the month is refunded in full.
Monthly charges are not refunded once the month has started; cancel and the plan runs to the end of the period. Removing a seat takes effect at the next renewal. If our side was down for more than two consecutive business days in a month, that month is credited.
Email rob@fusiondataco.com with your business name. We answer within one business day.